Chat Room Tool: This gives the ability to set up an online chat room for customers or visitors to your website.   Chat rooms can be public (assessible to anyone) or private (restricted access to specific people).  This is a very effective way to establish personalized relationships with customers.  You can schedule online, real-time conversations about products, services or user feedback, increasing brand visibility and obtaining valuable input from customers.  This tool is also a great way to establish online community interest groups and forums on service-related or non-profit organization websites.

Estimated Comparative Value: Ranges between $200 and $450 from a traditional developer.